Frequently Asked Questions

Do you accept returns or exchanges?

We currently we do not offer returns/exchanges unless items are defective or damaged. If you have a question about your order, please contact us within 14 days of delivery at accounts@theparkschannel.com with your order number.

Please check the sizing before ordering - many of the apparel items on this site are unisex sizing. Please also note that products may vary slightly - this is common.

Do you ship worldwide?

Unfortunately, no, we only ship within the U.S.

I have questions! How can I get in touch?

Send us an email at accounts@theparkschannel.com

What is the Parks Channel?

At Parks Channel, our mission is to become a destination platform for “America’s Best Idea” – at home, on the journey and for making memories.

We want to make it easier to discover amazing places and then actually go there; to tell stories that entertain and inform; and to build a community of creators who inspire others through their journeys.

The Parks Channel is deeply committed to the mission of protecting and enhancing the park experience. Our content covers critical issues facing our parks, including the challenges of climate change and overcrowding, as well as campaigns to protect more of our natural and historic spaces.

The Parks Channel will set aside a portion of profits to support science, conservation and heritage projects, working with non-profit groups to help achieve their goals.

How do I watch the Parks Channel?

The Parks Channel is now streaming worldwide on Samsung, Roku, VIZIO and Amazon Fire.

From the comfort of home and on your big screens you can discover the extraordinary range of America’s treasured places and spaces with compelling series and specials that will inspire new adventures.

Watch popular series like Lonely Planet’s Best Parks Ever and National Parks Revealed; travel influencers like Alice Ford of Alice’s Adventures on Earth, Adventures of A + K, Matt and Cheryl Schoss of We’re in the Rockies; the gorgeous short films of Will and Jim Pattiz of More Than Just Parks; and American history through series like Americana Corner by author and historian Tom Hand.